Minimal Waiting Times
Secure prompt & timely care with minimal waiting times within 5 weeks at our Neutral Bay & Newcastle clinics. This will guarantee that any periodontal and implant issues you may have will be treated promptly.
Expert Guidance from a Leading Authority
Exceptional Patient Care
Rest easy knowing that we prioritise the highest quality of patient care and services, ensuring your comfort, well-being, and satisfaction throughout your treatment journey.
Precision for Long-Lasting Results
Our treatments are meticulously performed to reduce the chance of infection and relapse, providing you with precise care that yields enduring outcomes for your oral health.
Highest Quality Equipment
Our clinic is equipped with state-of-the-art tools and technologies, enabling us to provide you with the most advanced and effective gum disease treatment available.
Why Dental Anxiety Deserves to Be Taken Seriously
Dental anxiety affects a significant number of adults, often rooted in a previous negative experience, fear of pain, or a general sense of losing control while in the chair. It is a valid response, not something to feel embarrassed about. Left unaddressed, anxiety can lead patients to delay or avoid treatment altogether — which allows gum disease to progress further and often makes future treatment more involved than it needed to be.
At Smile Specialists Suite, sedation and pain management are treated as standard tools for making consistent, comfortable care possible — not as an exception reserved for the most anxious patients.
Sedation and Pain Management Options
Every patient receives local anaesthetic for surgical and non-surgical procedures, fully numbing the treatment area so the procedure itself is not painful. For patients who are sensitive to needles, a topical anaesthetic gel can be applied to the injection site beforehand to reduce discomfort at that first step.
For patients experiencing higher levels of anxiety, a range of additional options may be available to help you feel calm and at ease throughout treatment. The right approach depends on the specific procedure, your individual anxiety level, and your medical history — this is discussed and planned with you individually rather than applied as a one-size-fits-all solution.
If you are considering scaling and root planing or another periodontal treatment, mention your anxiety when you book so the team can plan your comfort options in advance.
What to Expect on the Day
You are encouraged to talk openly with the clinical team about any concerns before treatment begins — no worry is considered too small to mention. Each step is explained before it happens, the team checks in with you throughout the procedure, and breaks are given whenever needed. This approach is standard for every patient at Smile Specialists Suite, not only those who disclose high anxiety in advance.
Meet the Team Behind Your Comfort
Dr Lizzy Hui combines her specialist periodontal training from Griffith University with a Masters in Pain Management from the University of Sydney — a particular strength for patients who feel anxious about dental treatment. Professor Alessandro Quaranta brings over 15 years of specialist periodontal and implant experience. Together, they lead a team focused on making every appointment as comfortable as possible. Learn more about our specialist periodontists.
Where can I find a dental implant specialist near me?
We have modern, beautiful clinics in Neutral Bay or Newcastle where we perform our expert dental implant procedures.
- NEWCASTLE
Suite 1, Level 2, 55-57 Hunter Street
Newcastle NSW 2300 - (02) 4009 1428
- admin.newcastle@smilespecialistssuite.com.au
- NEUTRAL BAY
Suite 206, 40 Yeo Street
Neutral Bay NSW 2089 - (02) 9908 5588
- admin.neutralbay@smilespecialistssuite.com.au
Frequently Asked Questions
You can click on our FAQ page for more frequently asked questions.
Is dental anxiety common?
Yes. Dental anxiety is extremely common and can range from mild nervousness to more significant dental phobia. It is a valid and understandable response, and the team at Smile Specialists Suite is experienced in supporting patients who feel this way.
Will treatment hurt?
Local anaesthetic is used for all surgical and non-surgical procedures, so the treatment itself should not be painful. Mild soreness or sensitivity afterward is common and generally settles within a few days.
What if I have a fear of needles?
A topical anaesthetic gel can be applied to the injection site before local anaesthetic is given, which reduces the discomfort of that first step. Let the team know about your concern in advance so they can plan for it.
Can I discuss sedation options before my appointment?
Yes. Sedation and pain management options are discussed individually with each patient as part of treatment planning. Mention your anxiety when you book, or raise it during your consultation, so the appropriate approach can be planned for your specific procedure.
Do I need to tell the clinic about my anxiety in advance?
It helps. Letting the team know ahead of time means they can plan your comfort options and explain each step before your appointment. That said, you are always welcome to raise any concerns on the day as well.
Does Dr Lizzy Hui have specific training in pain management?
Yes. In addition to her specialist periodontal qualification from Griffith University, Dr Lizzy Hui holds a Masters in Pain Management from the University of Sydney, giving her particular expertise in supporting anxious and pain-sensitive patients.
Where can I get help with dental anxiety in Sydney?
Smile Specialists Suite supports anxious patients at clinics in Neutral Bay, Sydney and Newcastle, NSW. Call (02) 9908 5588 or contact us online to discuss your concerns and book a consultation.
Book a Consultation
If dental anxiety has been holding you back from necessary treatment, mention this when you book so the team can plan accordingly. Appointments are available at both the Neutral Bay and Newcastle clinics. Call (02) 9908 5588 or contact the team online to arrange a consultation.